Orders are accepted from all over the world, 24 hours a day, everyday of the year. Orders are processed via Eastern Standard Time from 9:00am to 9:00pm. Normally our orders are all processed same day.

How do I place an order?
It's easy and secure! Just place the product(s) you wish to order in your electronic shopping cart by clicking on the “add to cart” button located beneath the product description. When you're ready to complete your order, click "Checkout", follow the easy instructions on completing your order, and select your payment option. Contact Customer Support at 941-232-2589 or email at support@internationalhouseofcoffee.com and we will be happy to assist you with any questions.

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If I encounter a problem while submitting my order, should I just resubmit?
If you are unsure your order was properly submitted, contact Customer Support 941-232-2589 or email at support@internationalhouseofcoffee.com and we will be happy to assist you.

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What if I have placed a duplicate order?
If you feel you have placed a duplicate order, please contact Customer Support at 941-232-2589 or email at support@internationalhouseofcoffee.com and we will be happy to assist you.

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Can I cancel an order after it has been submitted?
Yes. To cancel an order, have your order number available and contact Customer Support at 941-232-2589 or email at support@internationalhouseofcoffee.com.

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Is ordering online safe?
Yes it is. With Internationalhouseofcoffee.com, ordering online is as safe as using a credit card to buy dinner in a restaurant. We use the latest security technology, which includes data encryption, server authentication, and message integrity. Furthermore, we have registered with Miva and Verisign. to assure our customers that we are a valid, legal, and trusted corporation.